If you’ve been managing a short-term rental on your own, you know how much is involved in it. You may have entered into this hoping for something more passive but quickly learned that life as a landlord isn’t always easy. There are a lot of intricacies.
There’s so much that goes into managing a short-term rental, including housekeeping, accounting, marketing, preventative and emergency maintenance, and guest services. It’s a lot of work finding a good housekeeper, hiring a trusty handyman, doing your own marketing, setting up a website, pricing, managing listings, and making sure a property is well-maintained. On top of that, you need to be available when your guest wants to reach out to you. You also need to manage guest reviews.
We understand that this can be a lot for anyone. At PMI, we offer a complete package of services to owners. This means we can handle the pieces mentioned above. We also work with the finest vendors to bring our clients the best the industry offers.
Our clients and guests mean a lot to us. We are sensitive to the needs of our clients and are always looking for new ways to stay ahead of the competition. Our number one priority is running a smooth business and ensuring our owners are satisfied. You can see this in our brand promise. We commit to effective communication, honesty, integrity, accurate accounting, and the availability of management.
To help you gain an even greater understanding of what we have to offer, we’ll break it down under a few subheadings below:
1. Accounting
We have a dedicated accounting department that provides professional bookkeeping and accounting for each property and property manager. Management fees, booking fees, owner draw, and taxes are all included services. We keep all property owners updated on all financial activity in the form of accessible statements that make it easy to see how their property is performing.
2. Guest Services
Guests want to relax, live like a local, and create memories with their friends and/or family. This is why it’s our mission to always have hospitality at heart. Each PMI manager receives hospitality training and is held to a high standard of excellence. Hearing that a guest is happy is the best feeling for our management team. Some of the additional things we offer under this umbrella include providing gift baskets for your guests, handling review management, and being available 24/7 for guests.
3. Marketing
We offer a multi-faceted marketing plan to reach as many vacation travelers as possible. We optimize your listings for maximum engagement, searchability, and syndicate to all PMI booking sites. We’ve partnered with the best technologies to make this process quick and efficient. Our PMI Marketplace allows you to reach our internal network of 80k+ users. This makes the rental program easier and can provide more bookings. We also partner with Airbnb, VRBO, Booking.com, Trip Advisor, Google, and many more. In addition, we don’t compete with travel agencies. Instead, we work together as a team to bring you more guests.
We work hard to ensure that your property is highly visible and your listing is competitive. We can even increase marketability by helping you ensure your property is staged well and the rooms/furniture are configured for maximum guest use.
4. Website
Our state-of-the-art marketing network puts all available services at your fingertips within a single hub of API’s and two-way synchronizations. We can quickly and effectively coordinate bookings, respond to inquiries, and manage check-ins using this centralized engine. We can also oversee cleanings, inspections, and property maintenance with this technology. This hub allows our team to have more time to focus on important things like preventative maintenance, guest needs, and local advice.
There may be many reasons you’re looking into hiring someone to manage your short-term rental. Maybe you have a home in another city or state, and it’s not convenient for you to handle the property on your own. It may also be that you’re just looking to free up time so you can do other things or even make more investments. You may also be looking for a way to increase your investment earnings. We hope you’ll reach out to us at PMI. We’d love to discuss your investment and how we can help you further your success.
